Dear Valued Customers,
As the global effect of coronavirus (COVID-19) continues to evolve, AGI Industries, Inc. and its subsidiaries are closely monitoring and following recommendations and guidelines from local, state, and federal agencies as well as health experts. We are combining that guidance with our own business continuity plans that will enable us to continue to serve our customers at the optimum level you have come to know and expect. We recognize that this is a time, that for many, is filled with uncertainty. Please know that our hearts and thoughts go out to each and every one of you.
At this time, AGI Industries, Hydroplex Pumps, & AGI Packaged Pump Systems locations remain open and are remaining diligent in adhering to best practices regarding cleanliness. If you do need to visit a location, expect to be greeted with a wave and a smile, as we’ve encouraged staff to adhere to social distancing guidelines. These precautionary measures have been taken to limit the potential spread of the virus, to support our employees in this challenging time, and to ensure we maintain our ability to serve you, our customer, for the long term.
Our senior leadership team remains vigilant as they monitor the evolving situation. As new information becomes available, employees are being kept well informed so they may respond swiftly and appropriately. While the circumstances continue to change, and in the event we need to modify any operations that would affect services to our customers, we will post updates to our website and social media platforms. As new developments occur, be assured we are committed to taking care of our customers and employees, and to our mission of providing quality merchandise and exceptional service.
AGI Industries and its subsidiaries greatly appreciate the relationship we share as well as the trust that you have placed in us. We extend our sincere gratitude to all of our customers and employees worldwide for their ongoing support and loyal dedication during this challenging time. We will continue to strive on a daily basis to meet and exceed your needs in the face of this uncertainty. Although we didn’t choose to be faced with this global pandemic crisis, we do get to choose how we react to it.
We recommend that our customers and employees review the CDC website which contains many resources including frequently asked questions, travel recommendations and regular updates regarding the situation. We thank you for your patience and cooperation during this time.
Please be safe and stay healthy.
AGI Industries, Inc. & Subsidiaries